Your Questions Answered + Surprise for Developers

We’re beyond amazed at the response so far, with tons of questions about the REDMAGIC phone.

The team is happy to answer your queries individually but we hope this post clears things up.

SHIPPING DATE

The REDMAGIC OS and the tester are expected to be shipped at the end of May. As for the Android 8.1 version, that should see a July release. Tracking info will be provided as soon as it’s shipped.

COLOUR

There’s a rumour that there’s more colour options for the REDMAGIC phone coming soon? You didn’t hear it from me! As for now, you can have any colour you like as long as it’s black.

WHAT’S IN THE BOX

The phone is packaged with a pre-applied protective film and comes with a cable and a charger suited to your country. Our Australian and Indian backers will also get an adapter. We’re not currently offering phone cases, sorry!

dbrand SKIN

The lucky ones who managed to cop a dbrand skin with their phone, this will come separately.

SOFTWARE

A crack team of 8 VIP testers have found some bugs and made some feature requests. We are working hard to make things as smooth as possible for when it’s time to ship the devices.

WARRANTY

We’ve just updated our Warranty Policy for Indiegogo, go check it out.

UNLOCKING

We are proud to announce we support the unlocking of bootloaders and flashing devices. Don’t worry, this will not void the warranty of your device. Stay tuned for more info on this subject.

Keep the questions coming, guys! support@redmagic.gg

P.S. Have you seen our Referral Competition yet?

- ABOUT REDMAGIC

Our goal here at REDMAGIC is to deliver the most complete gaming experience on mobile.

Established in October 2017 as the gaming arm of REDMAGIC, we’ve sought to harness their skill in smartphone design and combine it with a gamer’s determination in achieving high performance gameplay.

The result? Mobile gaming devices that strike the perfect balance between sleek, ergonomic   hardware and fully optimised software. Gaming smartphones that are powerful, durable, and  cool to the touch.

But we’re just getting started. With the resources we have at our disposal, we’ve made it our   mission to break further ground and unlock the full potential of mobile gaming.