Shipping Policy

No matter where you live, RedMagic promises to offer you the best shipping options for your location. With our experience of handling deliveries across the world every day, you can rest assured in knowing that your package is in safe hands.

RedMagic smartphones and accessories can be shipped to the following locations: 

Europe: https://eu.redmagic.gg/  https://uk.redmagic.gg/

Austria, Italy, Belgium, Latvia, Bulgaria, Lithuania, Croatia, Luxembourg, Cyprus, Malta, Czech Republic, Netherlands, Denmark, Poland, Estonia, Portugal, Finland, Romania, France, Slovakia, Germany, Slovenia, Greece, Spain, Hungary, Sweden, Ireland, and UK

 

North America: http://na.redmagic.gg/

US and Canada

 

East Asia:  https://jp.redmagic.gg/

Japan

 

Asia Pacific: http://global.redmagic.gg/

Australia, Hong Kong ( China SAR), Indonesia, Macau ( China SAR), and Singapore

 

Middle East: http://global.redmagic.gg/

Israel, Kuwait, Saudi Arabia, United Arab Emirates

 

Latin America: http://global.redmagic.gg/

Mexico, Peru, Chile

 

*Global Store orders over $50 (when including the purchase of at least a smartphone)

Countries with free shipping:

Australia, Hong Kong ( China SAR), Indonesia,  Macau ( China SAR), Singapore, Israel, Kuwait, Saudi Arabia, United Arab Emirates.

Countries without free shipping:

Mexico, Peru, Chile.

 

About Customs For Global Store Purchases

All taxes are included for all regions except for Canada, Mexico, Peru, Chile, Asia Pacific and Middle East. For Canada, Mexico, Peru, Chile, Asia Pacific and Middle East, all of our products will be shipped under DDU terms. This means we can arrange the delivery to your address but will be unable to clear it for import. You may need to cooperate with the courier on local import declaration and make a payment of duty/tax if necessary. 

* Kindly remind: if the buyer does not cooperate with customs clearance or refuses to accept the package and the package is returned, the additional costs incurred, including the taxes and fees that have been incurred, and the return flow fee, will be borne by the buyer. As a result, extra costs beyond port-of-entry may be incurred upon receipt of your RedMagic smartphone.

 

COVID-19’s Impact on Shipping

Due to the ongoing COVID-19 pandemic, shipping times may be delayed due to changes in shipping regulations. Rest assured, your package will be shipped and RedMagic will work with you to monitor its progress.


Shipping Details

Your estimated shipping time depends on your region, please refer to the following information.

 

European Union & United Kingdom:

 

Standard Shipping (2-4 business days processing time + 2 -15 days delivery)

 

Priority Shipping (2-4 business day processing time + 5 - 8 days delivery)

 

United States:

 

Standard Shipping (2-4 business days processing time + 10 - 25 days delivery)

 

Priority Shipping (2-4 business day processing time + 5 - 8 days delivery)

 

Canada:

 

Priority Shipping (2-4 business day processing time + 5 - 8 days delivery)

 

Latin America:

 

Priority Shipping (2-4 business day processing time + 5 - 8 days delivery)

 

Asia Pacific & Middle East:

 

Standard Shipping (2-4 business days processing time + 5 - 25 days delivery)

 

Priority Shipping (2-4 business day processing time + 5 - 8 days delivery)


For orders below$50, shipping fees will depend on your location. The shipping fee may be higher than usual if the shipping address is a remote area.


AliExpress Store: https://www.aliexpress.com/store/5599140?spm=a2g0o.detail.1000061.1.4dc77807d4XAgR

Saudi Arabia, Chile, Peru, Kuwait, Ukraine, United Arab Emirates, New Zealand, Mexico, Bahrain, Austria, Belgium, Luxembourg, Czech Republic, Netherlands, Denmark, Poland, Portugal, Finland, Romania, France, Slovakia, Germany, Slovenia, Greece , Spain, Sweden, Ireland, Hungary, Italy, United Kingdom, Canada, United States, Australia, Singapore, Israel, Indonesia, Japan, Philippines, Malaysia

About Customs For AliExpress Purchases

Import duties, taxes and charges are not included in the item price or shipping fees. Customs tax chargers are the buyer's responsibility. We are not responsible for delays by customs.


 

Couldn’t Find Your Country?

If you could not find your country, then that means that RedMagic does not ship to your country yet. We thank you for your support and look forward to the time when we can also ship to you.