Shipping Policy

No matter where you live, RedMagic promises to offer you the best shipping options for your location. With our experience of handling deliveries across the world every day, you can rest assured in knowing that your package is in safe hands.

RedMagic smartphones and accessories can be shipped to the following locations: 

Europe: https://eu.redmagic.gg/  https://uk.redmagic.gg/

Austria, Italy, Belgium, Latvia, Bulgaria, Lithuania, Croatia, Luxembourg, Cyprus, Malta, Czech Republic, Netherlands, Denmark, Poland, Estonia, Portugal, Finland, Romania, France, Slovakia, Germany, Slovenia, Greece, Spain, Hungary, Sweden, Ireland, and UK

 

North America: http://na.redmagic.gg/

US and Canada

 

Asia Pacific: http://global.redmagic.gg/

Australia, Hong Kong ( China SAR), Indonesia, Japan, Macau ( China SAR), and Singapore

 

Middle East: http://global.redmagic.gg/

Israel, Kuwait, Saudi Arabia, United Arab Emirates

 

Latin America: http://global.redmagic.gg/

Mexico, Peru, Chile

 

*Global Store orders over $50 (when including the purchase of at least a smartphone)

Countries with free shipping:

Australia, Hong Kong ( China SAR), Indonesia, Japan, Macau ( China SAR), Singapore, Israel, Kuwait, Saudi Arabia, United Arab Emirates.

Countries without free shipping:

Mexico, Peru, Chile.

 

About Customs For Global Store Purchases

All taxes are included for all regions except for Canada, Mexico, Peru, Chile, Asia Pacific and Middle East. For Canada, Mexico, Peru, Chile, Asia Pacific and Middle East, all of our products will be shipped under DDU terms. This means we can arrange the delivery to your address but will be unable to clear it for import. You may need to cooperate with the courier on local import declaration and make a payment of duty/tax if necessary. 

* Kindly remind: if the buyer does not cooperate with customs clearance or refuses to accept the package and the package is returned, the additional costs incurred, including the taxes and fees that have been incurred, and the return flow fee, will be borne by the buyer. As a result, extra costs beyond port-of-entry may be incurred upon receipt of your RedMagic smartphone.

 

COVID-19’s Impact on Shipping

Due to the ongoing COVID-19 pandemic, shipping times may be delayed due to changes in shipping regulations. Rest assured, your package will be shipped and RedMagic will work with you to monitor its progress.


Shipping Details

Your estimated shipping time depends on your region, please refer to the following information.

 

European Union & United Kingdom:

 

Standard Shipping (2-3 business days processing time + 2 -15 days delivery)

 

Priority Shipping (1-2 business day processing time + 2 - 4 days delivery)

 

United States:

 

Standard Shipping (2-3 business days processing time + 10 - 25 days delivery)

 

Priority Shipping (1-2 business day processing time + 2 - 5 days delivery)

 

Canada:

 

Priority Shipping (1-2 business day processing time + 2 - 5 days delivery)

 

Latin America:

 

Priority Shipping (1-2 business day processing time + 5 - 7 days delivery)

 

Asia Pacific & Middle East:

 

Standard Shipping (2-3 business days processing time + 5 - 25 days delivery)

 

Priority Shipping (1-2 business day processing time + 2 - 5 days delivery)


Free standard shipping on all orders above$50.


For orders below$50, shipping fees will depend on your location. The shipping fee may be higher than usual if the shipping address is a remote area.


AliExpress Store: https://www.aliexpress.com/store/5599140?spm=a2g0o.detail.1000061.1.4dc77807d4XAgR

Afghanistan, Aland Islands,Albania,Algeria,American Samoa,Andorra,Angola,Anguilla, Antigua and Barbuda, Argentina,Armenia,Aruba,Azerbaijan,Bahrain,Bailiwick of Guernsey,Bangladesh,Barbados,Belarus,Belize,Benin,Bermuda,Bhutan,Bolivia,Bosnia and Herzegovina,Botswana,Brazil,Burkina Faso,Burundi,Cameroon,Canary Islands,Cape Verde,Cayman Islands,Central African Republic,Chad,Chile,Christmas Island,Cocos (Keeling) Islands,Colombia,Comoros,The Republic of Congo,Cook Islands,Costa Rica,The Democratic Republic Of The Congo,Djibouti,El Salvador,Equatorial Guinea,Eritrea,Ethiopia,Falkland Islands (Islas Malvinas),Faroe Islands,Fiji,French Polynesia,Gabon,Georgia,Ghana,Gibraltar,Greenland,Grenada,Guadeloupe,Guam,Guatemala,Guinea,Guinea-bissau,Guyana,Guyana,Haiti,Honduras,Iceland,Isle of Man,Cote D'Ivoire,Jamaica,Jersey,Jordan,Cambodia,Kazakhstan,Kenya,Kiribati,Kuwait,Kyrgyzstan,Lao People's Democratic Republic,Lebanon,Lesotho,Liberia,Libya,Liechtenstein,Macedonia,Madagascar,Malawi,Malaysia,Maldives,Mali,The Republic of Marshall Islands,Martinique,Mauritania,Mauritius,Mayotte,Mexico,Micronesia,Monaco,Mongolia,Montenegro,Montserrat,Morocco,Mozambique,Myanmar,Namibia,Nauru,Netherlands Antilles,New Caledonia,New Zealand,Nicaragua,Niger,Nigeria,Niue,Norfolk Island,Northern Mariana Islands,Norway,Oman,Palau,Panama,Papua New Guinea,Paraguay,Peru,Philippines,Puerto Rico,Qatar,Republic of Moldova,Reunion,Russian Federation,Rwanda,Saint Helena,Saint Kitts and Nevis,Saint Lucia,Saint Pierre and Miquelon,Saint Vincent and the Grenadines,Samoa,San Marino,Sao Tome and Principe,Saudi Arabia,Senegal,Serbia,Seychelles,Sierra Leone,Sint Maarten (Netherlands),Solomon Islands,South Georgia and The South Sandwich Islands,Sri Lanka,Suriname,Svalbard and Jan Mayen,Swaziland,Switzerland,Tajikistan,Thailand,The Commonwealth of The Bahamas,The Vatican City State,Timor-leste,Togo,Tokelau,Tonga,Trinidad and Tobago,Tunisia,Turkey,Turkmenistan,Turks and Caicos Islands,Tuvalu,Uganda,Ukraine,United Arab Emirates,United Republic of Tanzania,Uruguay,Uzbekistan,Vanuatu,Venezuela,Vietnam,British Virgin Islands,U.S.Virgin Islands,Wallis And Futuna,Western sahara,Yemen,Zambia,Zanzibar,Zimbabwe,Negara Brunei Darussalam,South Sudan,Caribbean Netherlands,Bouvet Island,Territory of Heard Island and McDonald Islands,British Indian Ocean Territory,Pitcairn Islands,Palestine,French Southern Territories,Ascension Island,Saint Barthelemy,Alderney,Curacao,Kosovo,Saint Martin (France)


About Customs For AliExpress Purchases

Import duties, taxes and charges are not included in the item price or shipping fees. Customs tax chargers are the buyer's responsibility. We are not responsible for delays by customs.


India

For customers living in India, please head over to the official RedMagic India website.


Couldn’t Find Your Country?

If you could not find your country, then that means that RedMagic does not ship to your country yet. We thank you for your support and look forward to the time when we can also ship to you.