News

REDMAGIC Leveled Up: What’s in Your Software Update

Hey teammate, Welcome to REDMAGIC Leveled Up, the lowdown on what’s in your software update.  Since the REDMAGIC 3’s launch, we’ve gotten feedback from the community on how to make our unbeatable gaming phone, well, even more unbeatable.  You spoke. We listened. So here’s what’s in store with V210/V116:   Screen Recording With In-screen Audio Recording    t’s been stupidly...

REDMAGIC 3 V210/V116: Manual Software Update Instructions

NOTE: Please check whether your device is already up to date before attempting to manually update.    This can be done by heading to 'Settings' > 'System' > 'About phone' and check the 'Build number'. It should read 'V210' for the European model or 'V116' for the North America model.   Please proceed with caution. If you run into any problems, reach out to support@redmagic.gg.   ...

Game Space 2.0: How to Reach Your Gaming Potential

When it comes to gaming, hardware is king. But to bring out the potential of specs like Snapdragon™ 855, a 90hz display and 12GB of RAM is the software — specifically the OS. There's a lot of Stock Android loyalists out there, and for good reason: it’s clean, simple and compact. Others prefer custom Android skins with advanced gaming features...

REDMAGIC 3S Out Now

Your next gaming beast has landed.  The best chipset from QualcommⓇ. Turbocharged active and liquid cooling. Gaming triggers. And a smooth-as-heck 90HZ display.  Game supreme with the REDMAGIC 3S.  GET IT NOW SHIPPING AND AVAILABILITY    Shipping estimated to start from 10/18/2019.   The REDMAGIC 3S ships to EU countries, UK, US, Canada, Australia, Hong Kong, Indonesia, Israel, Japan, Macau and...

Update on Support, 07/01: Support is back up

Hey there,   As you might be aware, our support email server experienced downtime last week.   The good news is that it's now back up and you are welcome to reach out to support@redmagic.gg should you need assistance for your REDMAGIC device.    Unfortunately, the support team was unable to recover previous support request emails. If you’ve reached out...

Important update on customer support

Hey there,   Over the past few days we’ve experienced some issues with our support email provider, and as a result we are temporarily unable to access support@redmagic.gg.   If you’ve tried to reach out to support in the past week, we want you to know that the team is working to resolve the issue and have the account running...

Now available on Level-up