Hey there, As you might be aware, our support email server experienced downtime last week. The good news is that it's now back up and you are welcome to reach out to support@redmagic.gg should you need assistance for your REDMAGIC device. Unfortunately, the support team was unable to recover previous support request emails. If you’ve reached out...
Hey there, Over the past few days we’ve experienced some issues with our support email provider, and as a result we are temporarily unable to access support@redmagic.gg. If you’ve tried to reach out to support in the past week, we want you to know that the team is working to resolve the issue and have the account running...
NOTE: Please proceed with caution. We cannot provide additional support should your device run into issues, as our warranty policy does not cover REDMAGIC devices bought from third-party sites. 1. Please back-up your data before attempting to manually install the global ROM, as the process will require a complete wipe of the device. This is because many of the apps built into the...
Our unbeatable new gaming phone is here. And it comes at an unbeatable price: The REDMAGIC 3 (8GB+128GB) is just $479 / €479 / £419. With a built-in turbo fan, capacitive shoulder triggers and a 90hz display, this device brings mobile gaming to the most-advanced level. Find the full specs here. SHIPPING Depending on...
Thank you for taking part in our Unboxing Lab. The response has been unbelievable so far. Unbelievable because we didn’t expect so many players. And unbelievable because some vote tallies raised a few eyebrows on our team — but not in a good way. During a review of the campaign, we noticed that some participants had exploited...
Hey there team, We love getting your questions. It makes us feel really smart. But make things smoother, we’ve put together this quick list of our most popular questions. Hope it clears everything up! Does REDMAGIC ship to my country? The REDMAGIC Mars ships to the following locations: USA, Canada, Austria, Belgium, Bulgaria, Croatia, the Republic of Cyprus,...
