REDMAGIC 7

Flagship Chip Snapdragon 8 Gen 1 | 165Hz High Refresh Rate Gaming Screen | ICE 8.0 Multi-dimensional Cooling System | 500Hz Dual Shoulder Triggers

Version

$749.00 $799.00

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Reliable warranty and 15-day returns

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Customer Reviews

Based on 20 reviews
55%
(11)
20%
(4)
5%
(1)
10%
(2)
10%
(2)
ا
ابراهيم
صراحه جهاز فاشل مايستحق هذا السعر

الجهاز لا يدعم 90فريم في لعبة ببجي موبايل وهذا أكثر عيب يشغل 165هترز بس وهميه لان اللعبه تدعم 60 فريم فقط

C
Customer
El diseño para mí es lo más importante

Lo adquiri primero que nada por el diseño, luego porque es gamer y segundo por su potencia, hasta ahora todo bien con el teléfono, llegó un día antes de lo esperado, estoy muy contento con todo.

C
Customer
Thank you

there are some games that do not work well for me but everything is very excellent thanks I hope to make more purchases very soon

C
Customer
Solid device that is good at gaming but nothing else, customer service needs improvements

About the phone:

This device was built for one thing, which is to play games, all hardware and software were designed to accomplish this goal and so far they are doing it well. Coming from a phone that can barely run games like Genshin (can't even reach stable 30 FPS), is a night-and-day difference, now I can turn all the setting to ultra and the RM7 doesn't break a sweat to maintain the 60 FPS all the way.

The touch screen is responsive when playing fast-paced action games, though the difference in different touch sampling rates are not very noticeable. The difference in screen refresh rate is noticeable(outside of games) up to 120hz, however inside games refresh rate above 120 is not very useful, as only a handful of games support the highly advertised 165hz refresh rate, so unless the game supports the feature, most of the time is just a gimmick that brings no benefit to the user experience.

The shoulder buttons are quite responsive, and the tactile feedback does bring a little console gaming feel to the mobile phone, however due to their placement is possible to mistakenly touch them while holding the phone, which might cause you to skip a dialogue or two in some games(good thing the feature can be turned on/off at will while inside the game).

The sound quality of the speakers are ok, nothing spectacular about them, use a headphone or Bluetooth speaker if you want the best experience.

The phone does run hot when under load, however is never too hot to hold, the cooling fan does work to a certain extent, but the noise is noticeable if you are not using the headphone. It does move some hot air out of the phone, however it only helps lowering the temperature a little, I believe the attachable cooling fan can do a much better job than the onboard one (thus they are trying to convince you to buy one with the phone). The major downside of the onboard fan is that it makes the phone highly susceptible to dust and liquid penetration, thus making it less suitable for a daily driver, or even a regular phone, as you need to treat it like a laptop or a handheld console, don't bring it to the bathroom or any where that has water/liquid, you don't want to risk it 'catching' water.

The battery is kind underwhelming on the base model, while running demanding games like Genshin it drains battery quickly, you would lose 50% of the charge within 2 hours. The fast charging works as advertised, but it does make the phone hot if you are using it while charging(it does have a power-only mode, which makes the phone only use the power from the cable, but not charging the battery, to help reduce heat buildup so they say).

The camera is just there for the sake of be there, the picture quality is standard and nothing to talk about, I would say is really useless on a gaming phone, as few would like to bring this device outside of home, without risking damages like falling/bumping and dust/liquid, besides the short battery life means it can't stay far from its charger.

The OS and the supporting software are average to say the least, I haven't experienced any glitches yet but they do need some refinement. The gaming centre is useful as it lets you adjust settings on the fly, and it remember the settings for different games, which saves you the time to reconfigure everything.

To sum it up, this phone is exactly what the manufacturer claimed; it plays games and does it well, however for anything else you are better off with other phones, as device with this kind of setup really should not be a phone, but a handheld/console hybrid, kind like the Nintendo Switch, I would say the SteamDeck is a much better choice for the money. Still just for the mobile gaming part the RM7 is a solid device that can last you years, as game requirements are not growing at the same rate as the chip sets capabilities, so you can be sure this 'phone' is good for at least another 5 years, if not more. (For last-gen consoles like PS4 are still capable to run modern games 9 years into their life-cycle)

About the customer service:

This is another story, when I placed the order I assumed it would only take a few days to ship the product, however in my case my order was kind 'lost' in their system, as no updates were given after the initial purchase confirmation. During this time no one from the customer support ever contacted me about the issue, it was me that first reached out to them about the delay, the only reply I got was 'to wait for the update email once the product ships', it was not helpful, to say the least.

Thing only got better when I demanded a better response, at the threat of cancelling the order. Suddenly the item was shipped, and it was received within a few days. In the end I got what I wanted, but I was not impressed with their customer service, I just hope my device won't have any warranty-related issues, as I believe it would be a long process before anything can get done.

C
Customer
Red magic 7

It was pretty good overall

REDMAGIC 7 Gaming Smartphone

Fast Forward To Victory with the latest and most powerful gaming smartphone from REDMAGIC. Boosted by the all-new Snapdragon 8 Gen 1 and a super-fast 165Hz screen, race to the top of the leader boards.

FAQs

  • What is the version of the phone from the Global Store?

    The default version of the phone from the Global Store is the European version.

    *Note* Customers in Philippine, Mexico, Chile and will receive the North American version(Type A);

    Customers in Singapore, Indonesia, Macau, HongKong, Saudi Arabia, Kuwait, United Arab Emirates will receive the EU Version with UK Adapter(Type G).

  • Where does the REDMAGIC ship to?

    Countries/Regions the Seller Ship to

    REDMAGIC EU Store (https://eu.redmagic.gg)

    Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain(except Las Palmas and Santa Cruz de Tenerife), Sweden

    REDMAGIC United Kingdom Store (https://uk.redmagic.gg)

    United Kingdom

    REDMAGIC NA Store (https://na.redmagic.gg)

    Canada, United States(except Alaska, Guam, Hawaii, Puerto Rico, and U.S. Virgin Islands)

    REDMAGIC Global Store (https://global.redmagic.gg)

    Kuwait, Saudi Arabia, United Arab Emirates, Chile, Mexico, Hong Kong SAR, Indonesia, Israel, Macao SAR, Philippines, Egypt

    REDMAGIC Singapore Store (https://sg.redmagic.gg)

    Singapore

  • What payment methods do you accept?

    Prices and currencies displayed at checkout are final. REDMAGIC or the Seller does not charge extra transaction fees. If you are paying for your order with an international credit or debit card, the price displayed in your card statement may vary in accordance with exchange rates. Your bank or card issuer may also charge additional foreign conversion charges and fees, which may increase the overall cost of your purchase. Please contact your bank or card issuer regarding any fees incurred. 

    Moreover, the Seller accepts payments for goods made in cryptocurrencies, consisting of the full price of the goods and delivery costs in the currency of the store you are buying from (USD, EUR, GBP). Payment is made via cryptocurrency payment solutions provider, Utrust, in accordance with Utrust’s terms and conditions. Details of the accepted cryptocurrencies and Utrust’s terms and conditions are available at utrust.com.

  • When will I receive my order?

    European Union:

    Warehouse: Poland Warehouse

    Germany

    DEDHL (1-2 business day processing time + 2-7 business days delivery)

    Poland

    PLDHL (1-2 business day processing time + 1-5 business days delivery)

    Other Countries in the European Union

    DHL GB

    (1-2 business day processing time + 3-9 business days delivery)

    United Kingdom:

    Warehouse: United Kingdom Warehouse

    TRACKED_48_NS (1-2 business day processing time + 1–3 business days delivery)

    Warehouse: Hong Kong Warehouse

    FEDEX (1-2 business day processing time + 3–5 business days delivery)

    United States:

    Warehouse: US West Coast Warehouse

    FEDEX (1-2 business day processing time + 1-5 business days delivery)

    Canada:

    Warehouse: Canada Warehouse

    CA_EXPEDITED_PARCEL (1-2 business day processing time + 1–3 business days delivery)

    Warehouse: Hong Kong Warehouse

    FEDEX (1-2 business day processing time + 2–5 business days delivery)

    Asia Pacific & Middle East & South America:

    Warehouse: Hong Kong Warehouse

    FEDEX (1-2 business day processing time + 3–7 business days delivery)

  • How do I repair or return my device?

    If you are not satisfied with your RedMagic product(s) for any reason, you may request a return within 15 calendar days of delivery.  

    To do so, please submit a support ticket requesting the return or replacement.

    Or you can contact support@redmagic.gg for help directly.  

    Please note: the return or replacement is only applicable to devices purchased on redmagic.gg.

    Click here for more information. 

  • What is the warranty policy for REDMAGIC products?

    The official warranty policy is for the REDMAGIC phones bought from our official website (redmagic.gg) is as follows:

     

    EU & UK Store:

    Category   Warranty period    

    Phone        24 months           

    Accessory  12 months

     

    US & Canada Store:

    Category    Warranty period    

    Phone         12 months           

    Accessory    6 months

        

    Global Store&Singapore Store:

    Category    Warranty period    

    Phone          12 months           
    Accessory     6 months

  • Is tax included in the price?

    No, tax is not included in the price.


    We collect tax in advance for phone orders and switch the sales terms from DAP to DDP, which is a delivery agreement whereby the seller assumes all of the responsibility, risk, and costs associated with transporting goods until the buyer receives or transfers them at the destination port, so as to provide a better purchasing experience for customers. *But for accessory orders, it remains DAP.

    Tax we collect in advance:

    Chile 11%
    Israel 9%
    Egypt 10%
    Kuwait 13%
    Mexico 15%
    Indonesia 27%
    Singapore 4%
    Philippines 5%
    Saudi Arabia 12%
    United Arab Emirates 6%

    *Important note: If the buyer does not cooperate with customs clearance or refuses to accept the package and the package is returned, the additional costs incurred, including the taxes and fees that have been incurred, and the return flow fee, will be borne by the buyer. 

  • Will the charger fit in my country?

    Yes, we will send extra adaptors for orders from PH, MX, CL, SA, UAE, SG, ID, MO, HK, GB, KW, so that will fit your country standard.