REDMAGIC 7

Flagship Chip Snapdragon 8 Gen 1 | 165Hz High Refresh Rate Gaming Screen | ICE 8.0 Multi-dimensional Cooling System | 500Hz Dual Shoulder Triggers

$749.00 $799.00

Buscar similar
Buscar similar
secure-shopping

Compras 100% seguras

days

Garantía confiable y devoluciones de 15 días

warranty-service

Envío gratis al ordenar un teléfono

keyboard_arrow_up

Customer Reviews

Based on 17 reviews
47%
(8)
24%
(4)
6%
(1)
12%
(2)
12%
(2)
C
Customer
Solid device that is good at gaming but nothing else, customer service needs improvements

About the phone:

This device was built for one thing, which is to play games, all hardware and software were designed to accomplish this goal and so far they are doing it well. Coming from a phone that can barely run games like Genshin (can't even reach stable 30 FPS), is a night-and-day difference, now I can turn all the setting to ultra and the RM7 doesn't break a sweat to maintain the 60 FPS all the way.

The touch screen is responsive when playing fast-paced action games, though the difference in different touch sampling rates are not very noticeable. The difference in screen refresh rate is noticeable(outside of games) up to 120hz, however inside games refresh rate above 120 is not very useful, as only a handful of games support the highly advertised 165hz refresh rate, so unless the game supports the feature, most of the time is just a gimmick that brings no benefit to the user experience.

The shoulder buttons are quite responsive, and the tactile feedback does bring a little console gaming feel to the mobile phone, however due to their placement is possible to mistakenly touch them while holding the phone, which might cause you to skip a dialogue or two in some games(good thing the feature can be turned on/off at will while inside the game).

The sound quality of the speakers are ok, nothing spectacular about them, use a headphone or Bluetooth speaker if you want the best experience.

The phone does run hot when under load, however is never too hot to hold, the cooling fan does work to a certain extent, but the noise is noticeable if you are not using the headphone. It does move some hot air out of the phone, however it only helps lowering the temperature a little, I believe the attachable cooling fan can do a much better job than the onboard one (thus they are trying to convince you to buy one with the phone). The major downside of the onboard fan is that it makes the phone highly susceptible to dust and liquid penetration, thus making it less suitable for a daily driver, or even a regular phone, as you need to treat it like a laptop or a handheld console, don't bring it to the bathroom or any where that has water/liquid, you don't want to risk it 'catching' water.

The battery is kind underwhelming on the base model, while running demanding games like Genshin it drains battery quickly, you would lose 50% of the charge within 2 hours. The fast charging works as advertised, but it does make the phone hot if you are using it while charging(it does have a power-only mode, which makes the phone only use the power from the cable, but not charging the battery, to help reduce heat buildup so they say).

The camera is just there for the sake of be there, the picture quality is standard and nothing to talk about, I would say is really useless on a gaming phone, as few would like to bring this device outside of home, without risking damages like falling/bumping and dust/liquid, besides the short battery life means it can't stay far from its charger.

The OS and the supporting software are average to say the least, I haven't experienced any glitches yet but they do need some refinement. The gaming centre is useful as it lets you adjust settings on the fly, and it remember the settings for different games, which saves you the time to reconfigure everything.

To sum it up, this phone is exactly what the manufacturer claimed; it plays games and does it well, however for anything else you are better off with other phones, as device with this kind of setup really should not be a phone, but a handheld/console hybrid, kind like the Nintendo Switch, I would say the SteamDeck is a much better choice for the money. Still just for the mobile gaming part the RM7 is a solid device that can last you years, as game requirements are not growing at the same rate as the chip sets capabilities, so you can be sure this 'phone' is good for at least another 5 years, if not more. (For last-gen consoles like PS4 are still capable to run modern games 9 years into their life-cycle)

About the customer service:

This is another story, when I placed the order I assumed it would only take a few days to ship the product, however in my case my order was kind 'lost' in their system, as no updates were given after the initial purchase confirmation. During this time no one from the customer support ever contacted me about the issue, it was me that first reached out to them about the delay, the only reply I got was 'to wait for the update email once the product ships', it was not helpful, to say the least.

Thing only got better when I demanded a better response, at the threat of cancelling the order. Suddenly the item was shipped, and it was received within a few days. In the end I got what I wanted, but I was not impressed with their customer service, I just hope my device won't have any warranty-related issues, as I believe it would be a long process before anything can get done.

C
Customer
Red magic 7

It was pretty good overall

C
Customer
Experienced technical issuea

2 times since I brought the phone he started to lag and rebooting himself without a reason (like I was just watching yt). Never experienced similar things on other devices

C
Customer

Phone has no problem and does not lag when I play genshin or other games

C
Customer
everything is good if i got enough battery to use it

fast, smooth, fluid but battery can't last, so can't use fancy features like 165Hz screen refresh, LED mood lights

REDMAGIC 7 Gaming Smartphone

Fast Forward To Victory with the latest and most powerful gaming smartphone from REDMAGIC. Boosted by the all-new Snapdragon 8 Gen 1 and a super-fast 165Hz screen, race to the top of the leader boards.

...
...
...
...
...
...
...
...
...

FAQs

  • ¿Cuál es la versión del teléfono de la tienda global?

    La versión predeterminada del teléfono de la tienda global es la versión europea. El negro Eclipse no está disponible para los países que usan la versión de América del Norte.


    * Nota * Los clientes en Japón, Australia, México, Perú, Chile y Taiwán recibirán la versión norteamericana.


  • ¿A dónde se envía REDMAGIC?

    Los dispositivos redmágicos se pueden entregar a los siguientes países / regiones:

    Europa: Austria, Bélgica, Bulgaria, Lituania, Croacia, Luxemburgo, República de Chipre, República Checa, Países Bajos, Dinamarca, Polonia, Estonia, Portugal, Finlandia, Rumania, Francia, Eslovaquia, Alemania, Eslovenia, Grecia, España, Suecia, Irlanda, Hungría, Italia, Letonia, Malta y el Reino Unido.

    América del norte: Canadá y los Estados Unidos

    Asia Pacífico: Hong Kong (China SAR), Indonesia, Japón, Macao (China SAR), Singapur.

    Oriente Medio:Israel, Kuwait, Arabia Saudita, Emiratos Árabes Unidos.

    América Latina: México, Chile.


    Los accesorios redmágicos se pueden entregar a los siguientes países / regiones:

    Europa: Austria, Bélgica, Bulgaria, Lituania, Croacia, Luxemburgo, República de Chipre, República Checa, Países Bajos, Dinamarca, Polonia, Estonia, Portugal, Finlandia, Rumania, Francia, Eslovaquia, Alemania, Eslovenia, Grecia, España, Suecia, Irlanda, Hungría, Italia, Letonia, Malta, Reino Unido.

    América del norte: Canadá y los Estados Unidos

    Asia Pacífico: Hong Kong (China SAR), Indonesia, Japón, Macao (China SAR), Singapur y Taiwán (China SAR).

    Oriente Medio:Israel, Kuwait, Arabia Saudita, Emiratos Árabes Unidos.

    América Latina: México, Chile.


  • ¿Qué forma de pago acepta?

    Actualmente, los métodos de pago disponibles para comprar en nuestro sitio web son PayPal y tarjeta de crédito. Para consultas de PayPal, comuníquese con PayPal directamente al 1-402-935-2050 (llamando desde fuera de los EE. UU.) Para consultas sobre tarjetas de crédito, comuníquese con su banco emisor para obtener más información.

  • ¿Cuándo recibiré mi pedido?

    Los tiempos de envío y procesamiento dependen del método de envío disponible en su región:

     

    Unión Europea y Reino Unido:

    Envío estándar (2-3 días hábiles de procesamiento + 2-15 días hábiles de entrega)

    Envío prioritario (1-2 Día hábil Tiempo de procesamiento + 2-4 Días de trabajo Entrega)

     

    Estados Unidos:

    Envío estándar (2-3 días hábiles de procesamiento + 10-25 días hábiles de entrega)

    Envío prioritario (1-2 Días de trabajo Tiempo de procesamiento + 2-5 Días de trabajo Entrega)

     

    Canadá:

    Envío prioritario (1-2 Días de trabajo Tiempo de procesamiento + 2-5 Días de trabajo Entrega)

     

    Asia Pacífico y Medio Oriente:

    Envío estándar (2-3 días hábiles de procesamiento + 5-25 días hábiles entrega)

    Envío prioritario (1-2 Tiempo de procesamiento del día hábil + 2-5 Días de trabajo Entrega)

     

    Nota: Estos tiempos de envío son simplemente estimaciones. El tiempo de entrega real dependerá de su destino. Si bien intentaremos entregar su pedido lo más rápido posible, tenga en cuenta que los pedidos realizados durante los períodos promocionales y los eventos especiales pueden requerir tiempos de envío más largos.

  • ¿Cómo reparo o devuelvo mi dispositivo?

    Si no está satisfecho con sus productos RedMagic por cualquier motivo, puede solicitar una devolución dentro de los 15 días calendario posteriores a la entrega.

    Para hacerlo, envíe unticket de soportesolicitando la devolución o reposición.

    O puedes contactarsupport@redmagic.ggpara obtener ayuda directamente.

    Tenga en cuenta:la devolución o el reemplazo solo se aplica a los dispositivos comprados enredmagic.gg.

    Hacer clicaquípara más información.

  • ¿Cuál es la política de garantía de los productos REDMAGIC?

    La política de garantía oficial para los teléfonos REDMAGIC comprados en nuestro sitio web oficial (redmagic.gg) es la siguiente:

     

    Tienda UE y Reino Unido:

    Categoría Período de garantía   

    Teléfono 24 meses

    Accesorio 12 meses

     

    Tienda de EE. UU. Y Canadá:

    Categoría    Período de garantía   

    Teléfono 12 meses

    Accesorio 6 meses

        

    Tienda global:

    Categoría    Período de garantía   

    Teléfono 12 meses
    Accesorio 6 meses

  • ¿El impuesto está incluido en el precio total?

    NOTA IMPORTANTE: Si el comprador no coopera con la autorización de aduanas o se niega a aceptar el paquete y se devuelve el paquete, los costos adicionales incurridos, incluidos los impuestos y las tarifas que se han incurrido, y la tarifa de flujo de retorno, correrá a cargo del comprador.

  • ¿Se ajustará el cargador en mi país?

    Sí, enviaremos adaptadores adicionales para pedidos de Asia Pacífico (y su jefe de conversión para Australia), de modo que se ajuste a su estándar de país.